🛒 Orders & Payments
How do I place an order on Bodegaliquidation.com?
Browse our products, add items to your cart, and complete checkout using our secure payment system. You will receive an order confirmation email once your purchase is completed.
What payment methods do you accept?
We accept major credit and debit cards and other secure payment options available at checkout.
Can I change or cancel my order after placing it?
If your order has not yet shipped, please contact us as soon as possible. Once an order has shipped, changes or cancellations may not be possible.
🚚 Shipping & Delivery
Where do you ship?
We ship nationwide across the United States.
How long does order processing take?
Orders are typically processed within 1–3 business days, excluding weekends and holidays.
Which shipping carriers do you use?
We ship orders using UPS, FedEx, and USPS, depending on the product and destination.
Do you offer local delivery or pickup?
Yes. We offer local delivery within 30 miles of our Texas location. Local pickup may also be available by appointment. Please contact us to confirm availability.
Do you ship large or oversized items?
Yes. Furniture, appliances, and other oversized items may ship via freight delivery. Freight deliveries are typically curbside and may require scheduling.
📦 Tracking & Delivery Issues
Will I receive a tracking number?
Yes. Once your order ships, tracking information will be sent to the email address provided at checkout when available.
What if my package shows as delivered, but I didn’t receive it?
Please check with neighbors or building management, verify your address, and contact the carrier. If the issue remains, contact our support team for assistance.
🔁 Returns & Refunds
What is your return policy?
Return eligibility, conditions, and refund timelines are explained in our Refund Policy page.
What if my item arrives damaged or defective?
Please contact us within 48 hours of delivery with photos of the item, packaging, and shipping label. We will review and provide a resolution.
Are freight or oversized items returnable?
Some large or oversized items may have special return conditions. Please review the Refund Policy or contact us before returning such items.
🔒 Privacy & Security
Is my personal information safe?
Yes. We take customer privacy seriously and protect your information according to our Privacy Policy and applicable U.S. and Texas laws.
Do you use cookies?
Yes. Cookies help us improve site functionality and user experience. Details are available in our Cookie Policy.
📞 Customer Support
How can I contact Bodega Liquidation?
You can reach us at:
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Email: info@bodegaliquidation.com
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Phone: 832-831-0196
Our support team is happy to assist with orders, shipping, returns, or general questions.
ℹ️ General
Are product images accurate?
We strive to display products as accurately as possible. Minor variations may occur due to lighting, screen settings, or manufacturer updates.
Do you guarantee product availability?
Inventory availability is subject to change. If an item becomes unavailable after purchase, we will notify you and provide available options.